One of the knowledgebase articles that are listed in one of the sections below take you through this for your operating system and current situation. Walking you through an operating system reinstall is covered under your pro support warranty. It is guaranteed to bring your computer back to the way it shipped from Dell. Running a factory restore or a clean Operating System install on your computers is covered under our warranties. Note: The decision to use this information is at your risk, as malware removal is not a pro-support entitlement. This guide works for removing most of these infections. Whereas others want to steal your information, or narrow what you can do or see on your computer. Some want you to pay a ransom to get control of your computer back. Every year it is harder to get rid of them from your computer without using extraordinary measures. Some infections take over your computer and want you to enter an activation code to disable most of the interference affecting the computer. There are multiple versions and types of viruses reported each year.
A quick description of Malware and the warranty supportĪ quick description of Malware and the warranty support.
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